Frequently Asked Questions

How much does delivery cost?
Delivery costs start at $25 . Event Rentals By Kris does not do a flat fee like most companies in the area. We determine the delivery fee based on your location. 100 miles would be a $400 delivery fee. 
What areas do you serve?
Home base is Green Bay, Wisconsin. However, we will travel up to 100 miles. Possibly further if it is a larger booking.
How much time do you need to set up?
The 20ft x 20ft Frame Tent or Glamping Tent takes about 1 hour to set up and anchor down. The 20'x40' Frame Tent takes about 1 1/2 hours  to set up. 
Can I rent tables, chairs, games, or coolers without renting a tent?
Absolutely! There is a $100 minimum. 
Can I pick up the items instead of having them delivered? 
Most of our damaged items have happened when picked up so we prefer to deliver.  
Do you require a deposit?
Yes, we do require a 25% non refundable deposit. 
Can I cancel my booking? What if it rains?
If you cancel, you will forfeit your deposit. We will still set up in light rain. However if there are storms, we would work with you to reschedule for a different date. We are a small company and want to work with you as much as possible. 
Do your prices include setting up and taking down? 
Yes, the set up and take down is built into the tent price. For insurance reasons, we set up all tents! If you have tents, tables, and chairs, we will set up everything. If you just book tables and chairs, those will be delivered to your driveway. Additional fee if we set them up or haul them to the backyard.